What makes master-planned communities so desirable? In this webinar, our team of leader experts explore findings and amenity trends from our BENCHMARK master-planned guide. From amenities like golf courses and pickleball courts to strategic community budgeting and maintenance, this video dives into the data and strategies that keep master-planned communities thriving.
The BENCHMARK report analyzes operating budgets from over 400 master-planned, large-scale, and highly amenitized communities across the U.S., offering insights to help board members navigate rising costs, unexpected expenses, and growing resident expectations.
Whether you’re a board member, property manager, or resident, the BENCHMARK master-planned report brings actionable insights to help your community thrive.
Download the BENCHMARK master-planned report here: (we should get a youtube UTM)
Timestamps for quick insights:
02:00 Panelist introductions
03:00 Defining master-planned communities
06:00 Importance of amenities
09:00 Programming and resident engagement
11:00 Managing complex communities
15:00 Trends in amenities
20:00 Creating a sense of belonging
25:00 Insurance and financial challenges
30:00 Capital improvements and budgeting
35:00 Landscaping costs
40:00 Staffing and retention
44:00 Revenue-generating strategies
50:00 Audience Q&A
56:00 Support beyond local teams
59:00 Closing remarks
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Why should you choose FirstService Residential as your property management company?
At FirstService Residential, we have the expertise and depth of resources to anticipate needs and respond — no matter the property type. With our professional scale, we’re big enough to make your budget go further.
And with a service-first philosophy, we don’t stop until what’s complicated becomes uncomplicated. We simplify property management so board members can focus on what matters most.
Learn how our team can support your HOA, condo, strata, and more: https://www.fsresidential.com/corporate/request-a-proposal/
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Looking for more insights? Explore our property management resources
Explore our property management resources How to hire a property management company: https://www.fsresidential.com/corporate/news-and-articles/articles/how-to-hire-a-property-management-company/
Discover master-planned community management by us: https://www.fsresidential.com/corporate/what-we-do/property-management/master-planned-community/
Learn more about master-planned communities : https://www.fsresidential.com/corporate/news-and-articles/articles/master-association-management-one-company-several/
What does a property management company do?: https://www.fsresidential.com/corporate/news-and-articles/articles/what-does-a-property-management-company-do/
What to expect from a property management company: https://www.fsresidential.com/corporate/news-and-articles/articles/what-to-expect-from-a-property-management-company/
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About FirstService Residential
FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.
Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.
Boards and developers select FirstService Residential to realize their vision and drive positive change for residents in the communities in their trusted care.
FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.
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