Utility companies shut off Americans’ power 13.4 million times and gas 1.7 million times in 2024, according to a federal report released last week.
The figure represents a sharp increase from prior years and signals widespread financial strain among households unable to pay utility bills.
Consumer advocacy groups say the data reveals a hidden crisis of energy insecurity affecting millions across the U.S.
Florida ranks among states with highest shutoff rates
In Florida, utilities disconnected electricity for nonpayment at a rate significantly above the national average, based on state-level analysis.
The Tampa Bay Times reported that Florida consistently appears in the top tier of states for utility disconnections tied to unpaid bills.
High temperatures and reliance on air conditioning increase energy costs in the state, raising the risk of shutoffs during summer months.
Advocates warn of health and safety risks
Cutting off power or gas can create dangerous conditions, especially for elderly residents, infants, and those with medical conditions.
Without electricity, residents may lack refrigeration for medicine or food, and lose access to cooling or heating during extreme weather.
Consumer groups are urging regulators to strengthen protections and expand access to payment assistance programs.
What caused the rise in utility shutoffs in 2024?
The increase is linked to rising energy costs, inflation, and stagnant wages, leaving more households unable to cover monthly bills.
Are there protections to prevent shutoffs?
Some states have winter moratoriums or income-based payment plans, but coverage varies widely and many households still fall through gaps.