S12·E7 The Beaumont Hotel

The second visit is to The Beaumont Hotel in Louth, near Lincoln, where managers and best friends, Steffi Stevenson and Sarah Banks, pride themselves on being the 'queens of clean'. The guests are expecting the rooms to be spotless but on arrival Jo and Rob are still smarting from the feedback at theirs and go through things with a fine tooth comb. A jolly atmosphere during an ironing challenge starts to disintegrate at dinner, and next morning, Fernando and Emilio, are damning about the breakfast quality and a self-service approach is too much for Denise and Alan to take. Come feedback it's Jo and Rob's comments that needle the hosts, leading to accusations of tit for tat scoring.