S1·E1 Are You Being Served? (Pilot)

A reorganization within the store forces the staff of the gentlemen's ready-to-wear department to share their floor space with the Ladies' Department. Mrs. Slocombe, head of the Ladies, and Mr. Grainger, head of the Gents, immediately come to loggerheads over control of the center floor display. Mr. Grainger refuses to take down his trousers and put Mrs. Slocombe's underwear in its place. Undaunted, she goes over his head to Captain Peacock, and then to Mr. Rumbold.