Potential virus on my pc

Potential virus on my pc

Hello and welcome to: forums.CNETFrance.fr

I downloaded some unusual software tonight to unlock a phone for my mother and my computer is acting weird, I wonder if I have a virus. Can you help me please?

Indeed, you have caught some crap…

To start :

  • Tlcharger AdwCleaner de Xplode partir : this link
  • Save it to your PC desktop
  • Close all applications, including your browser
  • Launch right-click -> Run as administrator
  • Click on Analyze Now
  • If malicious detections are highlighted, Click on Quarantine .
  • Validate with OK the closing of the programs
  • Wait for the time of the analysis and validate the information message
  • Confirm PC restart
  • Host the ADWCleaner report, it can be found here: C:AdwCleanerLogsAdwCleaner[C**].txt
  • Post the report in your next reply.


  • Download ZHPCleaner from:this link
  • Save it to your PC desktop.
  • Lancer ZHPcleaner
  • Right click “Run as administrator on ZHPCleaner.exe”
  • Accept the terms.
  • Click on the button at the bottom right: Options
  • Then on: Check all[1]
  • Then uncheck these 2 boxes [2] => Show balance sheet and Show report
  • To finish click Close[3]
  • To run an analysis, click the button “Scanner”.
  • At the end of the scan, If malware has been found, Click on To clean
  • All items are selected by default
  • Leave all boxes checked
  • Click on To validate
  • Click again on To clean
  • Accept to create a new restore point then Close
  • Wait for cleaning time.
  • The ZHPCleaner(R).txt report is present on the desktop.
  • Host it on Cjoint .
  • It is also in the user folder
  • Simultaneously press the Windows + R keys
  • In the Run window, Copy/paste: %APPDATA%ZHP
  • In the window, Search for the report then host it on cjoint.com.


  • Lancer Malwarebytes
  • Start analysis.

  • Wait for the exam
  • An alert is displayed, click on View scan results
  • Check that all the detected elements are checked, then click on Quarantine selected
  • Click on Exporter le rsum then on Text file (*.txt) to save the scan report
  • Save Report to Desktop
  • Validate success message
  • Then post the report please.

Aide : <<< ICI >>>

Have a nice day.


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